Privacy & Cookie Policy

The Gracepoint Group, LLC ("Gracepoint," "we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, and protect information in connection with our services, websites, and communications.

By using our services, you agree to this policy.

A. Information You Provide

• •Name, email address, phone number
• •Business information
• •Account credentials or access permissions
• •Information submitted through forms, surveys, or communications

B. Client Data

If you are a client, we may process:

• •Customer contact information
• •Lead data
• •Communications data
• •Marketing and campaign data

You are responsible for ensuring you have the right to provide this data.

C. Automatically Collected Information

We may collect:

• •IP address
• •Browser type
• •Device information
• •Usage data (pages visited, actions taken)

This may be collected through cookies and similar technologies.

We use information to:

• •Provide and deliver services
• •Communicate with you
• •Operate and improve systems
• •Manage accounts and relationships
• •Analyze performance and optimize results
• •Comply with legal obligations

We do not sell personal information.

We use cookies, pixels, tags, and similar technologies to:

• •Operate and maintain our website
• •Improve user experience
• •Understand how visitors interact with our site
• •Measure marketing effectiveness
• •Support advertising and remarketing efforts

These technologies may collect information such as:

• •IP address
• •Browser and device information
• •Pages visited and actions taken
• •Referral sources

We may work with third-party providers that use these technologies to:

• •Analyze usage
• •Track conversions
• •Support advertising and remarketing

These providers may combine this information with other data they have collected independently.

Your Choices

You can:

• •Adjust your browser settings to limit or block cookies
• •Delete cookies from your device
• •Use available opt-out tools for certain advertising features

Please note:

• •Disabling cookies may affect site functionality
• •Some features may not work as intended

Some services involve artificial intelligence and automation.

This may include:

• •Generating content
• •Analyzing data
• •Sending communications

These systems may process data to:

• •Improve performance
• •Automate workflows
• •Deliver services efficiently

We apply oversight where appropriate, but such systems may not always be error-free.

We or our clients may send communications using systems we provide or manage.

These may include:

• •Emails
• •Text messages (SMS)
• •Automated or AI-assisted voice communications

Consent

You (or our clients) are responsible for ensuring proper consent is obtained from recipients.

Your Rights

Recipients may:

• •Opt out at any time
• •Follow unsubscribe or opt-out instructions

Message frequency may vary. Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

We may share information with:

A. Service Providers

Trusted third-party providers that support:

• •Hosting
• •Communications
• •Analytics
• •Automation
• •Advertising

B. Legal Requirements

When required to:

• •Comply with law
• •Respond to legal requests
• •Protect rights and safety

We do not sell or rent personal information.

Our services may integrate with or rely on third-party platforms.

These platforms:

• •Operate independently
• •Have their own policies

We are not responsible for their:

• •Privacy practices
• •Availability
• •Performance

We take reasonable measures to protect information.

However:

• •No system is completely secure
• •We cannot guarantee absolute security

We retain information only as long as necessary to:

• •Provide services
• •Meet legal or operational requirements

Data may be deleted or anonymized when no longer needed.

Depending on your location, you may have the right to:

• •Access your data
• •Request corrections
• •Request deletion
• •Opt out of communications

To make a request, contact us at support@thegracepointgroup.com.

We primarily operate in the United States.

If you access our services from outside the U.S., you agree that your data may be processed in the United States.

Our services are not directed to individuals under 18.

We do not knowingly collect information from children.

We may update this Privacy Policy from time to time.

Continued use of our services means you accept those updates.

The Gracepoint Group, LLC
422 Larkfield Center, #286
Santa Rosa, CA 95403

support@thegracepointgroup.com

707-527-3141